FAQ

Have questions? We’re here to help.

General

  • Who determines which emoji are created and included?
  • Where can I access old v1 opensource emoji?
  • Can I modify or make changes to the emoji assets?
  • When will JoyPixels 11 be released?
  • Where can I find the sticker packs, all smiles, or flat emoji that used to be available?
  • Can I still access previous versions/licenses I purchased prior to JoyPixels 10?
  • Can I still use the assets/icons after I cancel?
  • What do I do if I accidentally cancel my account?
  • Can I use JoyPixels in products for resale?
  • Can I use JoyPixels in Creative Software such as website builder platforms, graphic/video creation platforms, etc.?
  • Can I use JoyPixels in NFT/Cryptocurrency projects?
  • Can I use JoyPixels in opensource projects?
  • What sets JoyPixels apart from other emoji providers?
  • Can I test JoyPixels icons out before I make a purchase?
  • How do I change the email address associated with my account?
  • How do I delete my account?

Pricing

  • Do I get a refund if I cancel?
  • Is there a download limit with subscriptions?
  • Can I change my plan later?
  • What is the cancellation policy?

Seats

  • How do I manage my team?
  • How much does it cost to add seats?

Licensing

  • My company has over $50M in annual revenue. How can I get an Enterprise License?
  • Do I need a separate plan or license for each project?
  • Does a Premium or Pro License include warranties or indemnity?
  • I need a custom license, what do I do?
  • Can I purchase a perpetual license?
  • I’m an advertising/creative agency. Can I use the assets for my clients under the Premium or Pro subscription plan?
  • I’m a freelancer. Can I use the assets for my client projects?
Don't Settle. Stand out!

Premium emoji and icons by JoyPixels, designed for clarity and global impact.